A monthly hardcopy magazine filled with pharmacy practice and business advice.


Page 1: Unfunded New Zealand pharmacy service models

Page 3: Health policy and the 2020 general election

Page 4: Increasing workforce satisfaction

Page 5: An update on the pharmacy vaccinations in 2020

Page 6: Getting better medicines-related outcomes for kaumātua

Page 7: Pharmacies go dementia-friendly

Page 8: Privacy Act changes on the horizon

Page 9: Sick leave – what you need to know

Page 10: The Trust Act 2019 – Are you ready

Page 11: The future is digital

Page 1: Commending the pharmacy sector’s Covid-19 response

Page 3: The 2020 ICPSA voluntary variation and the future of community pharmacy

Page 4: The importance of workflow within pharmacy

Page 5: Queen Street Pharmacy and general practice teams, better together

Page 6: Advice for supporting your Pacific patients

Page 7: Prostate Cancer. It’s a real Thingee

Page 8: New Zealand’s Path to Purchase. From Online to In-Store

Page 9: Is my worker a contractor or employee?

Page 10: Breakdown of wage subsidy audits.

Page 11: Trusted health care experts

Page 1 to 5: Election special: Politicians answer the big pharmacy questions

Page 6: Pharmacy: A change in the wind, a mismatch of values

Page 7: A role for pharmacists in combating chronic hepatitis

Page 8: Sustainability: The key for your business’s future

Page 9: New intern employment agreement template

Page 10: Claiming home office expense

Page 11: Let’s get personal

Page 1: Introducing the pharmacy sleep service

Page 3: Progress with the national annual agreement review and related funding issues.

Page 4: What is the role of pharmacy in Smokefree 2025?

Page 5: The importance of diversifying your service offering

Page 6: Tips for commenting in the media

Page 7: Health Navigator: Trusted health information for New Zealanders

Page 8: Financial issues when buying or selling a pharmacy

Page 9: Restructure and redundancy

Page 10: Budget 2020: At a glance

Page 11: You’re always selling

Page 1: Key work of the Medical Research Institute of New Zealand

Page 3: Federation of Primary Health working on new primary care model

Page 4: The role of mental health first aid in pharmacy

Page 5: Reflecting on COVID-19 workflow changes in New Zealand

Page 6: Health outcomes for Māori during COVID-19

Page 7: How to spot a stroke: The F.A.S.T method.

Page 8: Tips for making your pharmacy more cyber-secure

Page 9:  The importance of acting in good faith

Page 10: Reflecting on COVID-19 and the impact on businesses

Page 11: Five online tactics to boost your business.

Page 1: Guild support to members during the COVID-19 pandemic

Page 3: COVID-19 Guild member resources

Page 4: Innovative relationships between pharmacies and general practice

Page 6: Disruptive change and wellness

Page 7: Combating Asthma: Pharmacies on the front line

Page 8: What COVID-19 has taught us about business continuity planning

Page 9:  Supporting your employees

Page 10: COVID-19 updates for business

Page 11: Opportunities in a crisis

Page 1: Reducing medicine harm

Page 3: Health and Disability System Review and the future of community pharmacy

Page 4: Community pharmacy is still vital for patient wellbeing

Page 5: United States’ Medicap Weight Management programme.

Page 6: Medical Council’s position on doctors prescribing for themselves and those close to them

Page 7: How pharmacists can contribute to Glaucoma management

Page 8: Advertising your pharmacy online: Getting to grips with Google ads

Page 9:  Managing Poor Performance

Page 10: Goal Setting

Page 11: Which type of pharmacy are you?

Page 1: The SECURELY® and Pharmacy Guild partnership

Page 3: Reflection on cross-sector relationships.

Page 4: Truly personalised medicine – Pharmacogenomics, coming to a pharmacy near you!

Page 5: An investigation of the provision of unfunded pharmacy services in New Zealand: the nationwide rollout.

Page 6: Anticoagulation monitoring service

Page 7: A Smokefree Aotearoa - could community pharmacies help us get there?

Page 8: 5 Steps to a better online experience

Page 9: Important information about 90-day trial periods

Page 10: Key updates: minimum wage, annual leave and holiday pay requirements.

Page 11: Invest in your professional image

Page 1: National cancer action plan and agency a step forward for New Zealand’s cancer control

Page 3: Key ongoing pieces of work for 2020

Page 4: Are all pharmacists created equal?

Page 5: Adverse reactions reporting

Page 6: Safeguarding patient information – the HealthOne example

Page 7: Beyond Vision Loss at Blind & Low Vision NZ

Page 8: Music Licensing Laws: What You Need to Know

Page 9: Are your employment agreements up to date?

Page 10: Go the Extra Mile for Success: The 2019 Pharmacy Benchmarking Survey

Page 11: Disruptive technology

Page 1: Cannabis-based medicine – what it means for pharmacy

Page 3: Reflection on the key achievements of 2019 and the challenges ahead

Page 4: Interruptions in pharmacy

Page 5: The role of standard operating procedures (SOPs)

Page 6: Medicines Use Review: Improving medicine use in the community

Page 7: U=U: A message for pharmacists too

Page 8: Getting ready for the Christmas season

Page 9: Workplace bullying

Page 10: Update on cheques and IRD binding rulings

Page 11: Staff performance matters

Page 1: Helping your patients’ quality of life and health

Page 3: Reflection on the interim Health and Disability System review report

Page 4: A pharmacist’s duties and making better use of support staff

Page 5: Funded pharmacy services in Norway

Page 6: Online hepatitis education modules launched

Page 7: Heart health: Promoting awareness and getting help

Page 8: Competing with discount pharmacies

Page 9: Mental health and safety in the workplace

Page 10: Update on payday filing

Page 11: Measurement and goal setting

Page 1: Te reo Maori in the pharmacy workplace

Page 3: Outlining the Guild’s ongoing priorities.

Page 4: The value of pharmacist consultation in allergic rhinitis

Page 5: Treating Common Ailments: Some lessons from Wales

Page 6: HDC complaints in pharmacy – what to expect

Page 7: New osteoporosis health tool launched

Page 8: Pharmacy Accuracy Checking Technicians free up pharmacists’ time

Page 9: Mental health and wellbeing in the workplace

Page 10: KiwiSaver rates addressed in law change

Page 11: What’s your survival strategy?

Page 1: The Nocebo effect and why it’s important

Page 3: Reflection on the 2019 Pharmacy Business Network.

Page 4: Antibiotic resistance: How community pharmacists can have an impact.

Page 5: Are you meeting your obligations under the Children’s Act?

Page 6: PSL changes and what they mean for Guild members

Page 7: Towards better health outcomes: Understanding prediabetes and Type 2 Diabetes risk.

Page 8: Growing your customer base

Page 9: Staff recognition initiatives for pharmacies

Page 10: Automatic tax assessments

Page 11: The key to building a high performing team

Page 1: Embracing technology in our health care system

Page 3: Reflection on the first half of 2019

Page 4: Making pharmacies the 'first port of call'

Page 5: The importance of investing in your most valuable asset

Page 6: Safety culture within the pharmacy

Page 7: New drugs that treat the underlying cause of Cystic Fibrosis

Page 8: SOPs for returns of medicines causing allergic reactions

Page 9: Intern recruitment

Page 10: Tax pooling

Page 11: The changing role of community pharmacy

Page 1: Guidance on setting up a local group

Page 3: Summary of the Guild’s key submission points for the government’s Health and Disability Review

Page 4: The importance of peers in making ethical decisions

Page 5: A change in customer experience

Page 6: Disaster planning

Page 7: The SECURELY for Independence pilot

Page 8: The Do’s and Don’ts for selling medicines online

Page 9: Providing feedback and having difficult conversations

Page 10: Budget 2019

Page 11: Category Management means saying ‘no’

Page 1: The future of pharmacy is green

Page 3: Key challenges to be addressed with the Therapeutic Products Bill (TPB)

Page 4: Increasing pharmacy’s reach via tele-pharmacy

Page 5: Unfunded pharmacy services: An investigation of NZ community pharmacies

Page 6: Working at full scope: The Canadian example

Page 7: The RACE to better men’s health

Page 8: Issuing a trespass notice

Page 9: Mental health in the workplace

Page 10: Donations: Cash or credit?

Page 11: Lessons from the retail apocalypse

Page 1: Important changes to employment legislation

Page 3: The need for pharmacy to increase its focus on service delivery standards

Page 3: Enhancements to Guild publications

Page 4: How do patients view service quality in community pharmacy?

Page 5: Legal and ethical considerations when a fraudulent prescription is suspected

Page 6: Funded pharmacy services across New Zealand DHBs

Page 8: On a mission to increase lung cancer survival rates

Page 9: 5 Tips for being a better leader

Page 10: Paying wages to family members

Page 11: Strategies for setting retail prices

Page 1: The 5th annual Pharmacy Business Network

Page 3: The importance of productive key stakeholder relationships

Page 4: Medicine related harm: Opportunities for improvement

Page 5: Pharmacy automation is not a new concept

Page 6: 5 Questions to answer about your patients’ medicines

Page 7: Making life more liveable for patients with IBD

Page 8: Established pharmacies still need an updated business plan

Page 9: Employee entitlements for sick and mental health days

Page 10: Removing your business from the Companies Register

Page 11: Your digital marketing strategy

Page 1: What does the TPB mean for community pharmacy?

Page 3: Update on key priority work around the co-payment policy

Page 3: Guild InTouch: In case you missed it

Page 4: Complementary and alternative medicine use

Page 5: Skin cancer and skin checks, part two

Page 6: Pharmacists have a role to play in advance care planning

Page 7: eCALD: Eliminating racial discrimination from your pharmacy practice

Page 8: More insights to gain from Australia’s CP2025 strategic plan, part two

Page 9: How to approach the most common leave-related situations

Page 10: End of financial year checklist

Page 11: Community pharmacy: An opportunity for health services

Page 1: Why you should consider new services for your pharmacy

Page 3: Strategic priorities for 2019

Page 3: Membership survey 2018

Page 4: When a randomised controlled trial is not the "gold standard"

Page 5: It's time to discuss the benefits and risks for women taking antiepileptic medicines during pregnancy

Page 6: Skin cancer and skin checks, part 1

Page 7: If only I had caught it early – head and neck cancer

Page 8: Insights to gain from Australia’s CP2025 strategic plan, part 1

Page 9: The importance of having regular performance discussions

Page 10: How benchmarking can help your business grow and prosper

Page 11: Retail curation

Page 1: The future of pharmacists in primary health

Page 3: Key achievements over the past year

Page 3: Introducing New Staff

Page 4: Polypharmacy and not pride, comes before a fall

Page 5: Eliminating Hepatitis C in New Zealand by 2030

Page 6: Accessibility of pharmacies

Page 7: Business continuity planning: Conducting business after an emergency

Page 8: Providing health advice in the age of Dr Google

Page 9: HR Advice: A guide to Christmas

Page 10: Team development

Page 11: Deciding which retail products to stock

Page 1: How the ICPSA provides opportunities to focus more on patient services

Page 3: The importance of working together

Page 3: The Guild’s new enhanced member app

Page 4: When one size does not fit all

Page 5: Can pharmacists have a role in falls prevention?

Page 6: Movember is back

Page 7: Security in the pharmacy

Page 8: Maintaining your online presence

Page 9: Employee engagement: How important is it?

Page 10: Risky business: Managing cyber threats

Page 11: Planning for growth

Page 1: What you need to know about the ICPSA

Page 3: Making the new contract work well for you

Page 3: Guild member benefits

Page 4: Evidence for pharmacist services: Not always as timely as we would like

Page 5: Advertising guidelines for pharmacy

Page 6: The ‘deets’ on insect repellents

Page 7: Stand up this November

Page 8: If you’ve got legal queries, we’ve got you covered

Page 9: Bullying and harassment

Page 10: Maximising the benefits from your accounting software

Page 11: Retail best practice

Page 1: Fielding Health Pharmacy: Community Pharmacy of the Year 2018

Page 3: Reflecting on recent events and future opportunities

Page 3: Pharmacy Business Network: Thank you

Page 4: The role of pharmacists in pharmacovigilance

Page 5: Breastfeeding and the process of milk production

Page 6: Appropriateness of medicines in sport

Page 7: Keeping up to date with health literacy

Page 8: Responding to negative feedback online

Page 9: When views misalign: Social media and the impact at work

Page 10: Payday or mayday?

Page 11: The future of dispensing

Page 1: Guild Governance and Strategy Day

Page 3: Opportunities under the new contract

Page 3: Congratulations to our 2018 Pharmacy Award winners

Page 4: Vulnerable Children Act

Page 5: Precision medicine, personalised medicine and pharmacogenomics

Page 6: Your guide to obtaining cannabidiol products for patients

Page 7: Better breathing, better living

Page 8: Staying safe online

Page 9: HR Advice: How small errors can have large consequences

Page 10: Cracking down on tax dodgers and restoring fairness

Page 11: Change is hard

Page 1: Sector benefits in wider PHARMAC role

Page 3: Considering the purpose of the health system review

Page 3: Elevate pharmacy training

Page 4: Economic evaluation in older adults: Anticoagulants

Page 5: A new paradigm in stroke education

Page 6: Gluten in medicine

Page 7: Light up glaucoma to help save sight

Page 8: The stats on online shoppers: Why being different is key

Page 9: HR Advice: Getting it right from the start, part two

Page 10: Bright-line property rules have changed

Page 11: Knowledge is power

Page 1: Federation of Primary Health Aotearoa New Zealand

Page 3: The importance of the sector’s voice for an improved contract outcome

Page 3: Introducing new staff

Page 4: Perfecting insulin injection technique

Page 5: How is the New Zealand ePrescription Service (NZePS) progressing?

Page 6: What does a sulphur allergy mean?

Page 7: Alzheimers NZ’s call to action: Sign up as a Dementia Friend

Page 8: Creating a Facebook presence to compliment your business

Page 9: HR Advice: Getting it right from the start, part one

Page 10: Ring-fencing rental losses and GST loopholes

Page 11: The power of a brand

Page 1: The Pharmacy Business Network is back for 2018

Page 3: Reflecting on the contract development process

Page 4: Looking to the future of pharmacy practice research: What do academic pharmacists want? Part three

Page 5: Guild to launch enhanced member app

Page 6: Caring for your HIV patients

Page 7: World Smokefree Day 31 May

Page 8: Prepare against discounters with an online strategy

Page 9: Why feedback is important

Page 10: Cryptocurrency and the tax obligations

Page 11: Time to choose sides

Page 1: Risk based pharmacy quality audits

Page 3: The Federation of Primary Health Care Aotearoa New Zealand

Page 3: Introducing New Staff

Page 4: Looking to the future of pharmacy practice research: What do community pharmacists want? Part two

Page 5: Pain management in community pharmacy

Page 6: Controlled drug audit requirement tips

Page 7: New Zealand Sign Language Week 2018

Page 8: Do more business and less work with the NZ Business Number

Page 9: Employee conduct outside of work

Page 10: Fringe Benefit Tax laws for close companies

Page 11: The retail store – redefined

Page 1: Pharmacy Council Code of Ethics 2018

Page 3: Balancing effective advocacy with sufficient communication

Page 3: Online resources available for members

Page 4: Looking to the future of pharmacy practice research: Why is it important? Part one

Page 5: Getting involved with Medical Aid Abroad

Page 6: Using patient counselling to reduce harm from medicine

Page 7: Deaf culture in a pharmacy setting

Page 8: Consumers don’t buy the way they used to

Page 9: The do’s and don’ts of social media

Page 10: Accounting Income Method (AIM) provisional tax options for small businesses

Page 11: Cannabis industry: Set for growth

Page 1: Take your pharmacy to the next level with Elevate pharmacy training

Page 3: Looking to the year ahead

Page 3: Smoking cessation resources

Page 4: Cannabis flos by vaporization

Page 5: NZ ePrescription Service (NZePS) – it’s all in the scanning

Page 6: How to compete with a price discounter

Page 7: Booking a New Zealand Sign Language interpreter

Page 8: Future-proofing your business

Page 9: HR Advice: Rewards and recognition

Page 10: PAYE changes and tax simplification

Page 11: Your pharmacy’s triple bottom line

Page 1: Over-reliance in cardiovascular treatment a supply risk that needs to change

Page 3: What the change in Government means for the community pharmacy sector

Page 3: Save the date: Pharmacy Business Network

Page 4: Medication reviews in residential aged care facilities: Policies for the future?

Page 5: Oral contraceptives Reclassification Training

Page 6: Creating a stellar smoking cessation service in your pharmacy

Page 7: Communicating with Deaf patients effectively

Page 8: Seeing your pharmacy through your customers’ eyes

Page 9: HR Advice: Christmas celebrations

Page 10: Income earned from renting out your spare room is taxable

Page 11: Leading your instore experience

Page 1: Pharmacist provision of subsidised NRT

Page 3: Making the most of available opportunities to better support patients

Page 3: Introducing new staff

Page 4: Medication reviews in residential aged care facilities: Is there evidence

Page 5: Treating atopic dermatitis with topical corticosteroids

Page 6: Are your fridge temperatures consistently maintained at 2 to 8 degrees Celsius?

Page 7: Diabetes Action Month

Page 8: What you need to know about the New Zealand Business Number

Page 9: HR Advice: How to address medical incapacity

Page 10: 2017 Pharmacy Benchmarking Survey

Page 11: Do staff problems keep you awake at night?

Page 1: Guild advocates for members on proposed ownership deregulation

Page 3: The importance of focussing on quality of service

Page 3: Guild member benefits

Page 4 & 5: Understanding oral antineoplastic drugs

Page 6: Incident reporting: A bureaucratic task or continuous quality improvement?

Page 7: Wraparound services: Supporting individuals to attain better health outcomes

Page 8: Fan the flames of innovation

Page 9: Common HR queries from Guild members

Page 10: Proof of intention when buying or selling property

Page 11: What is the optimal stock level for your pharmacy?

Page 1: Waimauku Village Pharmacy: Community Pharmacy of the Year 2017

Page 3: The importance of a nationally consistent service foundation

Page 3: Pharmacy Business Network: Thank you

Page 4: Encyclopedia of Pharmacy Practice and Clinical Pharmacy: A new resource

Page 5: What you need to know before employing a Pharmacy Accuracy Checking Technician

Page 6: Patient Safety Week

Page 7: Arthritis: Anyone, anytime

Page 8: Spring clean your pharmacy

Page 9: Succession planning

Page 10: What you need to know about the trust reforms

Page 11: Understanding stock turn

Page 1 to 6: Election special: Politicians answer the big pharmacy questions

Page 7: Election 2017: Step 3: Time to be bold: Activity

Page 8: Direct-to-consumer advertising over the past decade, part two

Page 9: Promoting good eye health in your pharmacy

Page 10: How to improve your service for Kiwis living with a spinal cord injury or impairment

Page 11: Support to help businesses innovate

Page 1: Update on PHARMAC initiatives

Page 3: The CE reflects on his first year in the role

Page 3: Introducing new staff

Page 4: Election 2017: Step 3: Time to be bold: Engagement

Page 5: Direct-to-consumer advertising over the past decade, part one

Page 6: Pharmacy inspection audits

Page 7: Preparing for the payment revolution

Page 8: How e-commerce can help you grow your in-store pharmacy sales

Page 9: Are your staff on the right contract? Fixed term vs Contract for Services

Page 10: Provisional tax improvements

Page 11: Buying skills are important

Page 1: 2017/2018 CPSA extension offer

Page 3: The importance of embracing opportunities and managing challenges

Page 3: Elevate pharmacy training

Page 4: Election 2017: Step 2: Time to be bold: Education

Page 5: Pharmaceutical policies: considering common challenges and improvements

Page 6: Incontinence and the role of community pharmacy

Page 7: Biologic & biosimilars: What’s the difference?

Page 8: 10 Ways to successfully connect with your local community via social media

Page 9: Are your staff on the right contract? Types of employment agreements

Page 10: Is your business cyber safe?

Page 11: Measuring matters

Page 1: The Pharmacy Business Network is back for 2017

Page 3: The future of pharmacy and the opportunities before us

Page 4: Election 2017 Step 1: Time to be bold: Awareness

Page 5: Pharmaceutical policies: Considering policies across a number of countries

Page 6: Help to support early detection of skin cancer

Page 7: People with Multiple Sclerosis can lead fulfilling lives

Page 8: Does my pharmacy need a website?

Page 9: Managing millennials

Page 10: Employee share schemes a challenge

Page 11: Three technologies that will change pharmacy

Page 1: Community Pharmacy Leaders Forum (CPLF) adding value to our sector

Page 3: How work is progressing at the Guild

Page 3: Help us promote pharmacy: the “Your Community Pharmacist” Facebook page

Page 4: Access to affordable medicines: Pricing and reimbursement policies

Page 5: What is a Pharmacy Accuracy Checking Technician?

Page 6: The relationship between physical health and mental health

Page 7: Influenza and other immunisation news

Page 8: Why use a business broker?

Page 9: Employee value proposition

Page 10: Improvements to IRD investigations

Page 11: Optimise your pharmacy staffing

Page 1: Working towards an integrated future

Page 3: Pharmacy’s role in improving access to healthcare

Page 3: Pharmacy Business Network + RxOne Correction from February 2017

Page 4: Funded influenza vaccine in pharmacies

Page 5: Yellow medication card goes digital

Page 6: The truth about electronic cigarettes, e-cigarettes

Page 7: Help Kiwi kids with cancer this March

Page 8: Using lean principles in community pharmacy

Page 9: Changes to employment legislation

Page 10: Do you own rental properties?

Page 11: Know when to get the professionals in

Page 1: Promoting the profession successfully

Page 3: The year ahead

Page 3: Guild’s suite of audit tools

Page 4: Evaluating pharmacy services from an economic standpoint

Page 5: World Congress on integrated care

Page 6: Reporting with RxOne – Correction noted in March 2017

Page 7: Reporting with Toniq

Page 8: Introducing Medifund

Page 9: Coaching and informal performance conversations

Page 10: Watching out for scams at the end of the financial year

Page 11: Disruptive change

Page 1: New Zealand should be informed by international experiences

Page 3: The importance of collaboration in strengthening community pharmacy’s voice

Page 3: Submissions made on behalf of members

Page 4: The future of medicines and health

Page 5: Health Navigator New Zealand

Page 6: Building a better CPSA

Page 7: Heart Foundation: New Zealand’s biggest killer

Page 8: 5 Tips to help prepare for the peak retail season

Page 9: Workplace wellbeing

Page 10: Steady as she goes: 2016 Benchmark Survey result

Page 11: Focus on selling, not buying

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